Free hosting: a quick look at x10Hosting

Free webhosting: sounds gimmicky and risky, right? Deliberately concocted to dupe and ensnare the miserly and unwary? Nearly a decade ago while I shopped for hosting companies to serve small business websites, I would have definitely scoffed at the notion of free hosting; I mean it was a scam, am I right? But in today’s ever-changing competitive hosting market, it’s considered savvy marketing and standard practice. For companies offering free hosting (like free domains were a scant few years ago), the service represents the proverbial foot in the door, a chance to pry open the wallets of potential customers.

Because moving out to a rural suburb forced a downgrade in my internet access speeds, self-hosting became problematic. Reliability of my home connection was a constant concern, and the blogging itch became too incessant to put off for much longer while I played in a Linux and Webmin/Virtualmin sandbox.

So as a consumer, I had already ticked off some boxes as to my needs since I already had my website backed up in cPanel, MySQL and WP exports. I was also bringing my own domain (registered at Sitelutions), and I had plenty of experience in web server administration and web design that didn’t require a 1-click solution.

Primary traits to determine my ideal hosting company were: Linux/Apache environment, cPanel administration, storage space and FTP access, PHP/MySQL for WordPress installs, forced ads, server location, and to a lesser degree, CPU/bandwidth limits and support options.

x10hostingEnter x10Hosting. For photo-heavy blogs, storage space is critical. A full backup of epicureasian.com and its garden subdomain weighs in the vicinity of 2GB, a size that most free hosts do not accommodate. Storage space isn’t front page marketing for x10Hosting; I had to sift through their site and community forum for the actual storage limits. Third party reviews of x10Hosting indicated unlimited storage, but x10Hosting restricts individual file sizes and the types of files stored on their servers per their TOS.  Unmetered disk space must also be requested after certain benchmarks have been surpassed.

After hurdling over some of the barriers of accessing the account (namely getting my account suspended after inactivity, initial storage being capped at 512MB), my experience in setting up a website and administering it was relatively painless and trouble-free. A solid and responsive community forum was key to my selecting x10Hosting for my website’s current home. The ability to switch cPanel themes from x10-branded to the original cPanel 11 skin made the migration seamless. English-speaking support, live status reporting, and a server located in the US (apparently in Tilton, NH) also relieved my anxieties over dealing with international hosting.

If I had a few quibbles with x10Hosting, I would have to argue that the 30-day login requirement is my biggest one. But self-hosting always ingrained in me the habit of checking my admin panel regularly. Another complaint would be the stale information about upgrades posted on their site. My positive experience with the free hosting so far encouraged me to commit to and pay for upgraded support, but it seems x10Hosting disabled this portal to reorganize and relaunch their offerings at a later date. PHP and MySQL limits also may put the brakes on any development work I might want to dabble in, since that might exceed x10Hosting’s restrictions. And caps on email, ftp, and domain accounts, though reasonable, seem lower than some of the competition. With no uptime guarantees and no automatic backups, it’s always a risk that I will lose access to my current content if I’m not vigilant with monitoring. But at this price point, my experience with  x10Hosting’s free product trumps my previous relationships with shared hosting services.

After setting up my account in December 2015, I am pleased to report that my site runs has run without disruption or performance issues so far, and therefore I recommend x10Hosting to anybody looking for an entry point into free webhosting.